IVR – Interactive Voice Response
Now you can book jobs without needing to speak to an operator. You can also check on the progress of a job you have just booked without waiting for the operator to answer the call.
Every repeat caller can benefit from this system – no need to pre-register.
Caller is offered a simple choice – immediate collection at their previous (or most frequent) pickup, or talk to an operator.
Important:
Please remember that you can book only soon as possible jobs NOT advance bookings, if you want to make an advance booking please talk to the operator. IVR will only book jobs up to 4 passengers!